Right to withdraw from the contract
In accordance with the ustawa z dnia 30 maja 2014 roku o prawach konsumenta (Consumer Rights Act of 30 May 2014): the Customer has 14 days from the date of delivery of the order to return it without giving a reason.
The refund will be made within 14 days from the moment the returned goods are delivered and their condition is accepted.
The cost of return shipping is borne by the customer.
The goods must be in undamaged condition and include the tags.
The Customer has no right to file a complaint if they were informed about the defective product before placing the order.
CHECK HOW TO MAKE A RETURN —> Returns – SHEZAMME
We are sorry to hear that the delivered item is defective or damaged. Please let us know about it by sending a message HERE or an email to support@shezamme.com
Then please describe the problem in detail with all the most important information, so that we can process your complaint as quickly as possible. We will inform you about the next steps by email.
Are you still interested in the product? Simply order it again.
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