FAQ

We always state the exact sizes and measurements of the items in their description. However, if the item you ordered is not to your liking - everyone has the right to return it without giving a reason within 14 days.

SHEZAMME is a family business that is a pioneer on the premium footwear and clothing market. By choosing our store you can be sure that the product you receive will be authentic and consistent with the description.

Yes, all items on the website are authentic. Before being listed on the website, every item goes to the authenticity verification department, which, under the supervision of experts, checks the authenticity and the condition of the product.

At SHEZAMME we are able to source any item you could dream of. In addition, with the order the customer receives an authenticity verification of the item. The lead time for personalised orders is 3 - 14 days from the moment the funds are credited.

Most of the items in our store are available immediately.

After the order has been placed and paid for, the products are shipped from our warehouse located in southern Poland.

Shipping within:
Poland about 2-3 days
Europe about 5-7 days.
Countries outside the EU about 7-14 days.

The items we sell come from our trusted suppliers. Before shipping, every product is checked by our team for authenticity and condition, so that the product reaches the customer in line with the description.

It may happen that we run out of your dream footwear in the size you want. In that case, write to us directly by e-mail or on our Instagram, and we will get it especially for you to order.

Streetwear clothing has its own rules. If in a given week a certain product is highly sought after, its market price can change significantly compared to the previous one. Demand for a particular size works the same way, one of them may be more sought after than the rest, or may be hard to get hold of.