Shipping policy
The full delivery rules are set out in the Terms and Conditions (§6–§7). You will always see the cost of the selected delivery method before placing your order.
Shipping time
- We ship products that are in stock within 24 hours (on business days) of the order being placed or, with prepayment, of the order being paid for. Orders placed and paid for on a business day by 14:00 are, as a rule, shipped on the same day.
- We ship Mystery Boxes within 24 hours.
- We ship products marked “on order” no later than 10 business days after the conclusion of the contract (as a rule, within 2–10 business days).
- The carrier's delivery time is added to the shipping time.
Delivery within Poland
- In-store pickup at the SneakersJoint Partner Store, ul. Odrzańska 15, 50-113 Wrocław – free of charge (if this option is available at checkout for your order).
- InPost Paczkomat parcel locker – PLN 13.99.
- Paintings are not shipped to parcel lockers.
- InPost courier – PLN 14.99.
- DPD courier – PLN 15.99.
- Delivery is free of charge for orders of PLN 1,000 or more (this does not apply to payment on delivery).
Payment on delivery (cash on delivery)
- InPost Paczkomat parcel locker, cash on delivery – PLN 19.00.
- InPost courier, cash on delivery – PLN 21.99.
- DPD courier, cash on delivery – PLN 23.99.
- Payment on delivery is available in Poland only, for orders of up to PLN 5,000 (including the delivery cost).
Delivery abroad
- European Union countries and Ukraine – PLN 50.
- United Kingdom, United States, Canada, Switzerland, Norway, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Israel and United Arab Emirates – PLN 250.
- For delivery to a country outside the European Union, customs duties and import taxes are paid by the recipient upon receipt of the shipment, in accordance with the regulations of their country. They are not included in the price of the products or in the delivery cost.
