Question 1

Is Palace at SHEZAMME authentic?

Accepted Answer

Yes. Every piece goes through an authenticity check before listing. With Palace we treat this stage as mandatory, not as an extra.

Question 2

What does the Tri-Ferg logo mean?

Accepted Answer

It is a triangle made of three arms, which, the longer you look at it, gives the impression that its sides run into one another. Palace has used it from the beginning, and it is the quickest way to recognise this brand's pieces.

Question 3

Which size of Palace should I choose?

Accepted Answer

The rule is the same for a T-shirt and a hoodie: to wear it on its own, stay with your usual size, for layers take one size up. We give the specific centimetres for each item in the size chart.

Question 4

Why is the Palace offer sometimes so short?

Accepted Answer

The brand sells in limited drops and does not re-release designs. Once a given graphic is gone, it only comes back second-hand, which is why the list of available items changes from week to week.

Question 5

When do you ship the order?

Accepted Answer

Within 24 hours of placing the order. Items available on site can also be bought in person at our partner store SneakersJoint in Wrocław at Odrzańska 15.

Palace

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